Estates and Facilities

Help Desk menu


The Helpdesk provides QMUL with a single point of contact for all operational services.

Contact the Helpdesk

Get in touch to request any of the following services: 

  • Maintenance 
  • Cleaning (including waste removal**) 
  • Porters

Telephone the Helpdesk on 13 2580

Email the Helpdesk

When you contact us, don't forget to tell us:

  1. The nature of the problem
  2. The location of the problem - preferably the building, floor and room number.
  3. Your name and contact details - as we may need to contact you for more information or update you on our progress

** For disposal of old IT equipment (PCs, monitors etc.) please contact the IT Services helpdesk at or extension 8888.

In an emergency 

Outside of the Helpdesk opening hours, if there is an emergency that poses an immediate threat to people or property, please telephone Security on:

  • 13 3333 - available 24 hours a day/7 days a week

A Maintenance Manager on call-out duty will then be contacted to deal with the emergency situation..

Bookmark and Share
Return to top