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Helpdesk

The Helpdesk provides QMUL with a single point of contact for all operational services.

Contact the Helpdesk

Get in touch to request any of the following services: 

  • Maintenance 
  • Cleaning (including waste removal**) 
  • Porters

Telephone the Helpdesk on 13 2580

Email the Helpdesk

When you contact us, don't forget to tell us:

  1. The nature of the problem
  2. The location of the problem - preferably the building, floor and room number.
  3. Your name and contact details - as we may need to contact you for more information or update you on our progress

** For disposal of old IT equipment (PCs, monitors etc.) please contact the IT Services helpdesk at its-support@qmul.ac.uk or extension 8888.

In an emergency 

Outside of the Helpdesk opening hours, if there is an emergency that poses an immediate threat to people or property, please telephone Security on:

  • 13 3333 - available 24 hours a day/7 days a week

A Maintenance Manager on call-out duty will then be contacted to deal with the emergency situation..

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